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How can we help?

Browse the most common questions below, or reach out directly. We read every email.

Get started

Allow Alarms on first launch, set a time, pick a voice, and optionally add a wake challenge.

Stay private

Camera, motion, and music stay on this iPhone. Frames are never saved or uploaded.

Wake for real

Stack steps, eyes-open, light, or gaze so you can’t dismiss the alarm from under the covers.

Frequently asked questions

Do I need an account to use Mozalarm?

No. Mozalarm works fully on your iPhone and does not require sign-up, login, or any personal information.

Why does the alarm ask for camera access?

Face Awake, Morning Light, and Morning Focus use the camera on this iPhone to confirm you’re awake. Frames are not saved and not sent anywhere. You can change or revoke permission anytime in iOS Settings. Read more on the privacy page.

Does Mozalarm upload video or photos?

No. Wake challenges analyze frames on device. Photos and video are never written to your library or uploaded.

Why isn’t the alarm ringing in silent mode?

Native Lock Screen alarms use AlarmKit, which needs an AlarmKit entitlement for production silent-mode wake. If authorization isn’t available, Mozalarm falls back to local notifications, which follow your Focus and silent-switch settings. Allow Alarms (and notifications as fallback) on first launch.

What are wake challenges?

Optional checks you finish before the alarm lets go: walk a set number of steps, hold the phone with your eyes open, move into brighter light, or follow on-screen targets with your gaze (with a tap fallback). You can stack them and add a stay-awake check a few minutes later.

How do custom sounds work?

Pick a track from your music library, trim it if it’s longer than 30 seconds, and assign it to an alarm. The clip is stored only on this iPhone.

Which iPhone is supported?

Mozalarm requires iOS 26.1 or later. Gaze tracking for Morning Focus works best on devices with a TrueDepth camera; other phones can use the tap fallback.

I found a bug or want a feature — what now?

Please email eugene1kluiuev@gmail.com with your device model, iOS version, steps to reproduce, and screenshots if you have them. We love feedback.

Still need help?

We typically reply within 1–2 business days. Please include the device model, iOS version, and a short description of what you were doing.

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